Find the coaching in criticism

Most of us find it hard to take criticism, as our natural tendency to feel offended and react emotionally often overrides our need to learn and grow. While your manager can learn the skills required for giving effective feedback, you also need to learn how to receive it. Because no matter how good someone is at giving feedback, how you react to it is up to you. Here Sheila Heen and Douglas Stone explore the emotional triggers and how to manage them better so you can accept feedback, seek coaching opportunities, and pull value from criticism. ​ ​