Hello Alfred, the in-home assistant service, snags $40 million

New York-based Hello Alfred, the virtual assistant that can manage grocery shopping, in-home deliveries, dry cleaning and other regular household duties, has closed a $40 million Series B funding round. Hello Alfred has already rolled out its services to 20,000 units in 8 cities, and by the end of 2018, it will be available in 100,000 homes, writes Elizabeth Segran. In an Alfred-enabled building, residents have access to services provided by Hello Alfred's employees who, as trained professionals...
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Why small business should be paying attention to artificial intelligence

Customer experience is a powerful source of competitive differentiation and personalization is a key component of that experience. With so many big brands already using artificial intelligence, machine learning, chatbots and virtual assistants to improve their customer experience, small businesses will need to follow suit to remain competitive. John Swanciger looks at the steps small businesses need to start taking now to “prepare for a future powered by AI solutions.” [Read the full article on ...
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