How do we learn to work with intelligent machines?


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How artificial intelligence can help small businesses

While for many people there's some blurring of the line between automated systems and artificial intelligence (AI), they're both data-driven solutions that help businesses improve their efficiency, productivity, and decision-making processes. "AI is everywhere these days, and is rapidly gaining momentum," writes Nicole Walters. Yet many small business owners have yet to take full advantage of AI to boost their bottom line. Here, Walters shares how AI can help you get mor...
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How Africa can embrace an AI-enabled future

Although more widespread use of artificial intelligence (AI) and automation may initially cause job losses, it likely to create many more jobs than it destroys. Research shows as many as 2.3 million new jobs being created by 2020. And African countries have the potential to reap the benefits if they act fast, says Microsoft Managing Director Zooaib Hoosen. Here, he explores what "skilling-up for an AI-powered world" means for the continent's policy makers and how they need to ensure African peop...
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6 Ways AI and automation are changing project management

There's no doubt that artificial intelligence (AI) and automation are revolutionizing the way we work, replacing existing jobs and creating new ones. In many cases however, AI and automation will improve our jobs rather than making them obsolete. And, as with other advances in technology that make our jobs faster and easier, they'll help us become more effective. AI can analyze large data sets faster and more accurately than a human, while automation takes care of time-consum...
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Google will open an AI center in Ghana later this year, its first in Africa

Google's next artificial intelligence (AI) research centre is opening later this year in Accra, the capital of Ghana, on the Atlantic coast of West Africa. This is Google's first center devoted solely to AI research in Africa and seems to be the first from any tech giant, writes Kyle Wiggers. The company is building on the "increasing interest in machine learning research across the continent" and says employees at the new AI center will work closely with local universities, other research cente...
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How artificial intelligence disrupts marketing

Advances in technology are continuously reshaping the marketing landscape as companies look for ways to better understand, and reach, their target audience. With the right analytical tools to explore huge data sets and reveal insights, you can leverage those insights to predict consumer behavior. "No one has endless cash to spend on marketing tactics, so we must be intelligent in how we direct our marketing efforts – which brings us to AI," writes David Petersson. Here, he shares how a...
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Datasheets could be the solution to biased AI

Artificial intelligence (AI) isn't immune to the "garbage in, garbage out" concept. If you train a neural network using flawed data, you'll get a flawed solution. In the words of Facebook AI research scientist Moustapha Cissé, "You are what you eat, and right now we feed our models junk food." And "just like you can't eat better if you don't know what's in your food, you can't train less biased models if you don't know what's in your training data," writes Sam Charrington. Here, he explores prop...
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How to create effective content with the help of artificial intelligence

Targeting, reaching and consistently engaging your audience is crucial to your success, yet it's becoming more challenging than ever in the current landscape of shifting trends, increasing competition and a decreasing attention span. With the proliferation of content, information and entertainment all vying for consumer attention, you need to create high-quality, fresh and unique content to be heard above the noise. Planning, creating and distributing great content can be time consumin...
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Why AI can’t fix your broken customer service model

Businesses can't afford to skimp on customer service. Consumers want brands to show they understand and care about them before they'll make a purchase and just one bad customer service experience is enough to drive them away, according to research. Yet contrary to what some people think, artificial intelligence (AI) isn't the answer. "If a company doesn't value its customers, then it doesn't matter how much technology they throw at customer service — it won't get better," writes Dr Vinod Vasudev...
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7 creative ways to apply content & influencer marketing to enterprise AI

With so much misunderstanding and misinformation surrounding artificial intelligence (AI) and machine learning, legitimate AI companies can struggle to get their message across. While creative marketers are exploring unconventional ways to showcase AI applications, they also need to reduce costs and save time by discovering as early as possible the methods that will deliver the results they seek, writes Mariya Yao. "In the ever-shifting AI solutions ecosystem, even expert-led and well-thought ou...
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