Taking action to get future ready now


Global executives gained inspiration to Get Future Ready Now during the Executive Growth Alliance Summit.   Future-readiness means having the confidence, peers support, collaborating partners and commitment to:Explore new ideasTake Action and drive changeEmpower others to explore, learn, fail and innovateListen openly to customers, employees, partnersTake risksSeek and embrace diversityRapid advances in technology, changing customer buying patterns, increasing global competition and politic...
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CDOs value to business growth and transformation

Why do companies with Chief Digital Officers underperform similar organizations without CDOs?Often the role (and a department under the CDO) are established to 'transform the business' by leading innovation projects, driving company expansion into mobile, social media, and other technologies or to implement technology to streamline operations. However over 50% of CDOs and their teams deliver sub-par results.Next Step's experience and that of our Executive Growth Alliance members shows that many ...
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Deliver customer value to build loyalty

Increasing global competition, ubiquitous access to a plethora of choices, personalized marketing and new consumer buying habits are making customer loyalty more critical and difficult for all organizations. The key to loyalty is delivering value to customers – in their eyes. Similar to Maslov theory of how people live in society the Elements of Value show how people make purchase decisions. It is not based on product but quality or price but recognizing and delivering an offering that addresses...
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Stop talking, start innovating

Talk about innovation is everywhere – in board rooms, conferences, employee meetings and university classes. In 2019, it is estimated that billions of dollars will be spent developing innovation competency in corporations, ministries and society.However, to gain real returns, business leaders must stop talking and start being innovative daily in their actions, decisions and management approaches. In Silicon Valley, innovation comes through action.To be innovative, leaders must: 1. Be curiou...
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Where are the unicorns?

There are 309 private companies around the world valued at $1B+ as of 1/18/2019. Collectively these companies are worth as much as $1,085B and have raised a combined total of nearly $261B.Last year, 111 new companies joined the global unicorn club — a 56% increase from the 71 new unicorns in 2017.The unicorns are in 13 categories, from autotech, traveltech, health, fintech, ecommerce, social, cybersecurity, ondemand, internet software services, hardware, edtech, aerospace, renewables, real estat...
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Digitalization: the path to employee engagement

The Robots are Here: Good news – for employees While robots which vacuum the carpet, mow the lawn or deliver lunch are cute time savers, their possible entry into the workplace can be scary. Employees who have spent years performing a routine task can be threatened by the idea of technology taking over their job. People in customer facing roles (cashiers, bank tellers, check-in agents) may argue that use of self service or remote interfaces 'dehumanizes' the company.Business leaders today know t...
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Success in changing world

Climate change, political unrest, and corporate disruption are today's reality. Those who may have doubted that change was necessary now recognize that evolution is required for survival. The question is now HOW to change.Business transformation for future success requires:​Executive commitment to change for future relevance and value to customersDeep understanding of customer's future needs, directions, and challengesCollaboration with eco-system partners or value network to maximize the valueA...
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What came first: technology or customer needs?

While the disruption of traditional businesses is often attributed to technology growth, the real driver of today's transformation to a digital world is customers - with increased demands for convenience and choice. Through innovations made possible by the power of technology, consumers have easy access to a broad range of choices.For example, via car sharing apps we can now easily choose between Uber, Lyft or taxi service - based on cost and convenience.With increased ease of daily activities f...
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Achieve your mission: join the 15% of successful business leaders

Digitalization allows entrepreneurs to disrupt traditional markets and deliver new services overnight. However, over 85% of new initiatives fail. Success for Amazon, GE, and global entrepreneurs starts with clarity of mission, market and customer needs plus the definition of the business model and market approach to creating value.For example, Amazon's mission to build a place where people can find anything they might want to buy was the foundation behind their start as online bookseller through...
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Are your skills future ready?

Recent studies indicate that 20-35% of today's jobs will be eliminated by automation within the next 3-5 years. To determine your relevance in the future, consider:​Are the daily or weekly tasks in your job repetitive and predictable?How do you make decisions – based on analysis of historical patterns or through consideration of many factors requiring judgement and human intuition?What is your role in delivering a positive customer experience?How successful are you in empowering and inspiring em...
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